Privacy Policy

1. Information We Collect

We collect the information you provide directly when requesting a quote, contacting us or arranging an equipment pickup.

• Contact details such as name, business name, email address and phone number
• Project details such as equipment categories, quantities, condition and pickup location
• Files you choose to upload, such as inventory spreadsheets or photographs
• Basic technical information about your visit, such as browser type and pages viewed

2. How We Use Information

Information is used to evaluate equipment, prepare offers, schedule pickups, produce project documentation, and respond to inquiries. We may also use it to improve our services and to meet recordkeeping obligations.

3. Data on Devices You Send Us

Data stored on equipment you transfer to Reclaim Tech LLC is treated as confidential. Data-bearing devices are processed using documented sanitization procedures selected according to media type, device condition, intended disposition and any requirements you specify. We do not review, copy or use the contents of client media for any purpose other than completing the agreed service.

4. Sharing

We do not sell personal information. Information may be shared with service providers who support our operations, such as transportation, downstream recycling partners or documentation systems, and only as needed to perform the service. We may disclose information where required by law.

5. Retention

Project records, including inventory and disposition documentation, are retained for as long as needed to support the engagement and to meet recordkeeping and legal requirements.

6. Security

We use reasonable administrative and technical safeguards to protect information in our custody. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices

You may request access to, correction of, or deletion of the personal information you have provided, subject to records we are required to retain. Contact us to make a request.

8. Contact

Questions about this policy can be sent to ryan@reclaimtechtx.com or submitted through our contact page.